WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept all major credit cards and payments through Paypal.
CAN I USE MORE THAN ONE PROMO CODE?
Only one promo code can be used per order.
ARE THERE ANY EXCLUSIONS ON PROMO CODES?
Bulk bags, gift cards and subscriptions are not eligible for discounts or promotions unless otherwise stated.
WHY ARE BULK BAGS OFTEN EXCLUDED FROM PROMOTIONS?
Bulk bags are already discounted, so rest assured knowing you are always saving when you purchase a bulk bag!
I WANT TO CANCEL OR MAKE CHANGES TO MY ORDER?
We pride ourselves on shipping orders out as quickly as possible. If you need to cancel or edit your order, send an email to email@example.com, or chat our team through our website. We’ll try our best to help. Unfortunately, after you place an order, we cannot guarantee we will be able to make changes before fulfillment, but we will certainly try our best.
WHAT IF I WANT TO RETURN SOMETHING THAT I ORDERED?
All Fancy Sprinkles® sales are final. Due to food safety regulations, we are unable to accept returns or exchanges.
WHAT ABOUT APPAREL EXCHANGES?
Unworn, unwashed apparel, in its original form of packaging, may be sent back for an exchange only.
DO YOU DO PRODUCT DONATIONS?
We greatly appreciate you considering Fancy Sprinkles to support your charity event or fundraiser, however we are not able to support these requests at this time.
I AM INTERESTED IN COLLABORATING WITH FANCY SPRINKLES®, WHO DO I CONTACT?
Please fill out our inquiry form here (bottom of the page)!
I HAVE A QUESTION AND WANT TO TALK TO A REAL PERSON ABOUT IT.
We’ve got people who love that kind of thing! You can email us firstname.lastname@example.org or chat with us on our website!
ORIGINAL SPRINKLE BLENDS FAQ's
HOW LONG DO THE SPRINKLES LAST?
Fancy Sprinkles taste the best 4-6 months after you receive them. Once opened, we recommend they be consumed within a month for best taste. Factors such as heat and sunlight can affect color or taste of all edible products. Store them in a cool, dark, low-moisture place to retain freshness. Edible glitters and Prism Powder will last for a year or longer.
WHY DOESN'T MY JAR OF SPRINKLES WEIGH EXACTLY 4 OR 8 OUNCES?
Because our sprinkles are all different weights, we use the volume measurement of our 4 & 8 oz jars as a guideline. Jimmies are lighter than sixlets, and rock sugar is heavier than confetti stars. No matter what the mix, we fill the jars to the brim. In some cases, it will be lighter than 4 or 8 oz and in some cases, a bit heavier.
ARE THE BALLS IN THE SPRINKLES TOO HARD TO EAT?
Our smaller "balls" are candy beads, and they crunch about as hard as a sweet tart. The larger "balls" are chocolate sixlets and are soft.
DO THE SPRINKLES ACTUALLY TASTE GOOD?
YES! Our sprinkles are delicious. Our jimmies are crunchy, so if you like crunchy, you'll love our sprinkles!
ARE YOUR SPRINKLES KOSHER?
Due to the way we blend our sprinkles, they are not kosher or halal certified.
DO YOUR SPRINKLES CONTAIN NUTS, GLUTEN, SOY, OR EGGS?
All of our sprinkles are gluten free (minus the metallic decorations line) & nut free, but not certified gluten or allergen free. Our sprinkles are produced in a facility that also manufactures products with gluten, nuts, eggs, etc. There is always a risk of cross contamination. You can see a full list of all the ingredients on each product page.
VEGETARIAN VS. VEGAN?
According to the Vegetarian Society, a vegetarian is someone who does not eat any meat, poultry, game, fish, shellfish or by-products of animal slaughter.
The Vegan Society currently defines veganism as a way of living that attempts to exclude all forms of animal exploitation and cruelty as much as possible. Therefore, a vegan diet not only excludes animal flesh, but also dairy, eggs and animal-derived ingredients. These include gelatin, honey, carmine, pepsin, shellac, albumin, whey, casein and some forms of vitamin D3.
WHAT HAPPENED TO YOUR VEGAN SPRINKLES?
We were informed by one of our suppliers that the sprinkles they provide include non-vegan confectioner’s glaze. Therefore, we promptly pulled all sprinkles stated to be vegan off our site.
ARE ANY OF YOUR SPRINKLES VEGAN?
We do have vegan sprinkles, such as our metallic glitter hexagons and glitter stars.
HI! WHEN WILL YOUR VEGAN SPRINKLES BE BACK IN STOCK?
We are currently working to find vegan alternatives and hope to have them posted for sale again soon. Please let us know if you’d like to be informed when they are back in stock.
PRISM POWDER FAQ's
WHAT IS PRISM POWDER?
Our Prism Powder is edible glitter!! It’s food grade and 100% FDA approved!!
ARE THEY VEGAN/GLUTEN FREE/HALAL?
They are all of those things!
IS IT SAFE TO EAT?
Most definitely!! Ingredients: Mica-Based Pearlescent Pigment, Dextrose, Rice Protein, FD&C Artificial Food Coloring.
IS YOUR MICA ETHICALLY SCOURED?
Yes! We’re very proud to say it is!!
WHAT IS THE SERVING SIZE FOR PRISM POWDER AND LUSTER DUST?
Each 4g jar yields 18-20 5oz drinks (ie, 5oz is the common cocktail drink size). Here is an estimate:
20 drinks x 5oz = 100 oz
100 oz x .04g/ per drink = 4g (ie, 1x 4 gram jar)
WHERE WILL YOUR ORDER SHIP FROM?
Our very own Fancy Sprinkles® facility in Los Angeles, California.
WHEN WILL YOUR ORDER ARRIVE?
Orders are generally processed within 48 hours. Once an order has shipped it will arrive within 4-6 business days.
During the holidays, due to high volume please allow up to 5 days for your order to be processed.
DO YOU STILL OFFER INTERNATIONAL SHIPPING?
We currently do not offer international shipping at this time. Feel free to email us at email@example.com or chat with us on our website if you have any questions.
HOW DO YOU QUALIFY FOR FREE SHIPPING?
Free shipping is available to all orders over $75 within the continental US with the exception of bulk bags. Please note, your cart's subtotal must equal $75 after any sale or promotion and does not include tax or shipping. All bulk bags do not qualify for free shipping.
DIDN'T RECEIVE YOUR PACKAGE ON TIME?
While we do our best to process orders quickly, we rely on our shipping partners to get it to you on time. All delivery dates are approximate when placing an order.
YOUR PACKAGE WAS LOST?
It doesn’t happen often, but if your package is lost or the tracking is not working, please send us an email.
BULK + WHOLESALE FAQ
WHAT IS THE FANCY SPRINKLES WHOLESALE PROGRAM?
Our wholesale program is eligible to any businesses with a state-issued reseller licenses that permits you to resell products from your store. We do not allow wholesalers to resell our products online in the U.S.
WHAT IS INCLUDED IN THE FANCY SPRINKLES WHOLESALE PROGRAM?
Our wholesale program offers 50% off all of our full price 4oz & 8oz jars. Excluded: everything else we sell (e.g. bulk bags, Prism Powders, Toppers, Kits, Tools, Merch, etc…)
ARE BULK BAGS INCLUDED IN THE WHOLESALE PROGRAM?
They aren’t! Our bulk bags already provide substantial savings vs. our jars.
HOW DO I ORDER BULK BAGS?
ARE PRISM POWDERS INCLUDED IN THE WHOLESALE PROGRAM?
No, but you can purchase them here!
IS THERE A MINIMUM ON WHOLESALE ORDERS?
There is a minimum cart value of $1,000 USD before activating 50% off your order. Shipping is not free for wholesale or bulk orders.
HOW MUCH IS SHIPPING?
Shipping costs are determined by weight and destination/s and must be paid in full before shipment.
CAN I REPACKAGE THE SPRINKLES I ORDER WITH MY OWN JAR/BRANDING?
We do not sell any products to individuals or businesses who wish to repackage our sprinkles or mix their own blends to sell under a different name.
CAN I BECOME A WHOLESALER IF I'M NOT IN THE U.S.?
Yes!! We need your country issued reseller licenses that permits you to resell product. If you order Fancy Sprinkles products to be shipped outside of the U.S., or you have them shipped to a U.S. address but then forwarded onward to an international destination, you agree that you and you alone are responsible for securing any government permissions, licenses, or approvals to import and resell such products in your country. Fancy Sprinkles does not do so.
Subscription Box Policy. To cancel your subscription any time, send us an email to firstname.lastname@example.org. We cannot cancel your box once you’ve been charged for it, but can help you pause or cancel your subscription moving forward.
All sales are final. Due to food safety issues, we cannot accept returns or exchanges. We seek to offer the highest quality products. If your item is defective, please e-mail Info@fancysprinkles.com and we will quickly remedy the issue.
Disclaimer. Some of our Deluxe Blends contain candies, sugar pearls, candy beads, etc. that may be too hard for young children to chew. Please be careful when distributing these items to kids. Some of our products contain small, round, pieces that present choking hazards to small children. Please keep your jars stored high, safe, and away from babies and toddlers.
Fancy Sprinkles® is not responsible for any injuries involving our products.
The Fancy Sprinkles® website is a copyrighted website. Any copying, plagiarizing, or stealing of our intellectual and creative property will be addressed by our legal department.
Fancy Sprinkles® will never share your private information such as credit cards, addresses, or emails to any third party.