When will your order arrive? 

Orders are generally processed within 48 hours. Once an order has shipped it will arrive within 4-6 business days.

During the holidays, due to high volume please allow up to 5 days for your order to be processed.

How do you qualify for free shipping? 

Free shipping is available to all orders in the USA over $50 after discounts, tax and shipping. All orders with bulk bags do not qualify for our free shipping promotion. 

Do you offer International Shipping?

We currently do not offer international shipping at this time. Feel free to email us at info@fancysprinkles.com or chat with us on our website if you have any questions. 

How do I order bulk bags?

If you are looking to purchase bulk and ship internationally, please contact info@fancysprinkles.com.

Where will your order ship from? 

Our very own Fancy Sprinkles® facility in Los Angeles, California.

Didn't receive your package on time? 

While we do our best to process orders quickly, we rely on our shipping partners to get it to you on time.  All delivery dates are approximate when placing an order. 

Your package was lost? 

It doesn’t happen often, but if your package is lost or the tracking is not working, please send us an email to info@fancysprinkles.com. 

Want to cancel or make changes to your order?

We pride ourselves on shipping orders out as quickly as possible. If you need to cancel or edit your order, send us an email to info@fancysprinkles.com. We’ll try our best to help. Unfortunately, after you place an order, we cannot guarantee we will be able to make changes before fulfillment, but will certainly try our best. 

Do we accept returns? 

All Fancy Sprinkles® sales are final. Due to food safety regulations, we are unable to accept returns or exchanges.

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